Resumption of print journals
We’re delighted to announce that the print and distribution of our journals will be resumed from 11th May, with the first copies being dispatched by 18th May. We always wanted this to be the shortest pause possible, to avoid disruption to our customers and to support our print & distribution partners.
After the resumption of print services, you will receive print issues that are part of your subscription, although there may be a delay because some countries are still operating reduced or closed postal services, and international freight carriage is subject to delays and changes to routing at short notice. In the event that airfreight services restart later in the year you may receive issues out of order, as earlier issues posted by sea might arrive with you after later issues posted by air.
The existing hold on claims remains in place, with an extended claims period (120 days) to allow plenty of time for postal services, institutions and agents to reopen and work through backlogs before claims become valid. All customers now have or can be provided with online access.
For further information, please view FAQs.
The current pandemic has caused unprecedented disruption to the global distribution network. Many countries and regions are under a form of lockdown, with bottlenecks and backlogs at customs and logistics centres. We appreciate your patience during this difficult time, and will keep you posted with latest news and updates.
To access additional COVID-19 support and resources, please visit here.